2.3  Proposition 1 : Beyond some minimal value of communication complexity, a reduction in it will result in higher levels of mutual understanding and relationship. 
Proposition 1 sums up the discussion: the impact of communication is evaluated in comparison to the receiver. s intent to react and is affected by communication complexity. The theory of communicative action is used 1) to define communication impact as mutual understanding and relationship and 2) to define impediments to action and relationship, and characterize their causes as cognitive complexity, affective complexity and dynamic complexity. Reductions in communication complexity are expected to improve communication.